Terms and conditions of sale
To reduce fraudulent use of customer credit cards, all orders are accepted at our discretion and are subject to various security checks. In most cases, we will ship to any convenient address but we reserve the right to decline your order if we believe this represents a security risk. On high value orders, we may also try to contact you if you fail to include a landline number.
We are not obliged to supply the goods until we have confirmed acceptance of your order and all products are supplied subject to availability. In the event that we are unable to supply any item ordered, we will inform you as soon as possible.
All images of product on this site are for guidance only. Prices on golf clubs relate to steel shafted models unless otherwise stated.
All prices are in pounds sterling and include VAT at 17.5%. E & OE.
--------------------------------------------------------------------------------Returns policy and procedure
Unwanted Goods (Internet Sales Only)
If you've received goods and have simply changed your mind about purchasing them, you may return the goods to us for a full refund, exchange or credit note, subject to the following conditions:
The goods are returned in a brand new unused condition.
You inform us via email (address below) of your wish to cancel within seven working days, starting the day after delivery.
The ordered goods are not made or modified to your specification or clearly personalised.
You arrange for safe return delivery at your cost. You will be given the address after you contact us, see below.
Goods must be returned within 30 days. You are responsible for returning the goods with original packaging.
If returned goods are refused by hickson golf because the above criteria is not met, you will be asked to pay for return carriage back to you.
--------------------------------------------------------------------------------Faulty or Damaged Goods
Quality is assured at hickson golf. Should you experience a problem; repair, exchange or refund will be offered if the goods do not comply with the Sale of Goods Act 1995 (UK). We reserve the right to establish proof of purchase and to send any returned product (at our cost) to the manufacturer for testing before proceeding with any refund, repair or exchange.
--------------------------------------------------------------------------------Price Match
hickson golf will always try to match any other UK authorised online retailers quote.
If you've seen a product advertised cheaper from a UK authorised online retailer let us know!
We'll do our best to match that price.
This offer does not apply to prices you have been quoted for second hand or used goods, product from auction sites, or specially discounted goods.
Proof of offers may be required.
The price promise does not apply to sales once they have been placed.
Prices must have been advertised/quoted within the past 30 days and apply to instock items.
If you have seen a price at a highstreet retailer please contact your hickson golf on 01895 422 095 and ask a member of staff for details of their local nominated retailer. Manager's decision is final and non-negotiable.
--------------------------------------------------------------------------------Returns Procedure
Please email: hicksongolf@yahoo.co.uk and detail the goods you wish to return, reason and your telephone number. You will be contacted back as soon as possible to discuss the quickest way to proceed.
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Delivery Costs
UK Mainland Delivery (orders under £100) - £5.95
UK Mainland Delivery (orders over £100) - FREE
All UK Islands (including Northern Ireland, Isle of Wight, Isle of Man, Isles of Scilly, and all Scottish Islands) - £8.95
Europe* - £24.95
* Only Republic of Ireland, plus Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, & Sweden. For the avoidance of any doubt we do not offer delivery to the Channels Islands, Switzerland, Norway, Madeira, the Azores, or destinations outside of Europe. We also do not offer delivery to BFPO addresses.
--------------------------------------------------------------------------------Contacting us
If you have any questions regarding terms of sale please email: hicksongolf@yahoo.co.uk
Should you require advice about an intended purchase, please telephone 01895 422 095 and talk to one of our Pro's.
For further information please contact
Ross Hickson PGA Golf Professional
at Thorney Park Golf Club,
Thorney Mill Road,
Iver,
Bucks,
SL0 9AL.
By phone 01895 422095 or 07903 050139.
